RTO Pro Help File

Error 52 bad file name when closing out a contract.

Error 52 bad file name when closing out a contract.

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Error 52 bad file name when closing out a contract.

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Problem: Error 52 bad file name when closing out a contract.

 

Cause: This can be caused by an inventory item on the contract with no model #. In some stores that had data converted from other software to RTO Pro this has happened.

 

Fix: To fix pull up the inventory item in inventory maintenance. Push F12 for switchout and give it a model #.

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