RTO Pro Help File

Retail Sales

Retail Sales

Previous topic Next topic  

Retail Sales

Previous topic Next topic JavaScript is required for the print function Mail us feedback on this topic!  

Comments (...)

Point of Sale Menu option "1"

From the Retail Screen you can load paid in full sales, open sales with balance to be paid in payments without interest, Installment Loan sales and also Revolving Interest Sales.

The first step in loading a retail sale is selecting the customer, if the sale is for a new customer push F5 to open the new customer entry screen.

The first Retail Sale screen has box’s for customer name or account #. When entering customers name put last name first. It is not necessary to type in full name or even the full last name you can just type a few letters of their last name. After you have a name or account # typed in push ENTER and the customer list screen will come up. After selecting the customer from the list the Retail Sales Screen will come up.

After selecting or entering a new customer the inventory selection screen will come up. Continue by entering a model number, serial number, stock number, description or category to search for the inventory being sold. The inventory list screen will come up, select first item, then repeat this process for any additional items on contract. As inventory is selected the # of items selected and the last item selected will be displayed on the left of the inventory selection screen. After the last item being sold is selected leave the model and serial box’s blank and push ENTER.

Field descriptions for Retail Sales starting on the price screen (the next screen after inventory is selected):

Description for NON-Serialized: This field will be displayed for non-serialized inventory only. It allows you to change the default description for the inventory being sold.

Quantity for NON-Serialized: This field will be displayed for non-serialized inventory only. It allows you to enter the quantity being sold.

Taxable Y/N: Beside each inventory item you can set this field to "NO" for any inventory that is not taxable, this is used when selling multiple items and not all items are taxable. If the entire sale is not taxable you can simply set the tax rate at the bottom left to "0".

Price: This is where you enter the selling price of each inventory item. Enter the price before tax, the tax will be added automatically if it is taxable.

Total Down Payment: This is the total that is being paid down on the sale today. If this is less than the full amount when you push F6 to complete a terms screen will come up allowing you to enter payment options as well as options for Installment Sale or Revolving Interest Sale. For an installment loan sale you can also print an Installment Loan Agreement.

Tax Rate: This is the tax rate to be charged for this sale. The default amount from your store setup is entered automatically to begin with and you can change it if needed. If you are in a Destination Based tax state and use Tax Zones you will be prompted to select the tax zone for this sale. To change you selection you can click on the "Change Tax Zone" button.

Deposit Balance: This is the balance of deposit the customer has in their account (only displayed when customer deposits are enabled).

Deposit Paid: If the customer wants to pay anything toward their deposit enter it here.

Deposit Spent: If the customer has deposit money available to spend you can enter the amount they wish to spend toward this sale.

Total W/Deposit: This is the total that is being paid today with the deposit adjustments made (Total down payment + deposit paid or - deposit spent).

Salesman: If you wish to track salesmen enter the salesman for this sale here (optional).

PO / Ref#: You can enter any PO or reference # here. This # can be included on invoices (optional).


Tendered Screen

Total Due: This is the total amount being collected today. This amount cannot be changed on this screen, if it is the wrong amount hit the "ESC" button and correct the Total Down Payment field on the previous screen.

Amt Tendered: This is the amount the customer is handing you for payment, for instance the amount due may be $28.50 and they hand you or tender $30.00, enter the 30.00 here and push enter and the change due will be displayed under "Change Due".

PMT Form: Enter the payment form the customer is using, for instance cash, check etc. You can enter the corresponding letter for the payment form they are using "C", "K" etc. or you can click on the payment form in the list to the right to select.

Check NO: If the customer is paying by check enter the check # here.

Change Due: This is the change due, if any. For instance if the amount they are paying down is $55.00 and the customer tenders or hands you $60.00 you enter 60 in the tendered box and the change due would be $5.00.

"Use Credit Card on file" button: If you process credit cards through RTO Pro with X-charge you can store customers credit card information and click this button to charge this transaction to the credit card on file. If the customer is handing you a credit card as payment you should enter the correct payment form and if you use X-charge the credit card interface will display where you can swipe the card or enter the card #. For more information about processing credit cards through your computer using X-charge or for information about ACH payments call 800-351-6299.


Open Sale Options (Installment sale, Revolving sale)

Balance Due: This is the balance that will be due after the down payment.

Billed: Set this to yes if you want to automatically mail invoices to this customer for this contract.

Next Due Date: Enter the next due date for this agreement.

Payment Terms: Weekly, Monthly etc.

Payment Amount: Enter the payment amount including tax, if any. When the customer is paying the balance due in payments enter the amount of each payment here.

Contract #: Enter a contract # for this agreement.

Treat as Accounts Receivable checkbox: Check this box if you want the sale treated as an accounts receivable sale. For Installment or Revolving charge sales this box has to be checked. An accounts receivable sale means the total amount of the sale is booked as revenue on the date of the sale, the balance due becomes accounts receivable due.

Installment Contract button: If this is an Installment Loan sale click this button to bring up the installment sale options. See Installment Options below.


Installment Sale Options: If this is an Installment loan sale enter the information in this section. This section is only displayed if you click on the "Installment Contract" button.

APR: Enter the APR for the Installment sale.

Recording Fee: Enter any recording fee that is charged with the Installment sale.

Credit Life: Enter any credit life fees that are charged with the Installment Sale.

Property Insurance: Enter any property insurance charges for the Installment Sale.

Non Filing Fee: Enter any non filing fee you charge.

Prior Balance: If the customer is adding a prior balance to the agreement enter that amount here. This balance would be added to this Installment agreement.

Old Acct#: If you enter a prior balance enter the account # it is from.

# of Payments: Enter the number of payments this agreement is for.

"Calculate Pmt / Interest" button: Click on this button after all other fields are filled in and the Finance Charge and Payment Amount will be calculated based on the info you have entered.


Revolving Charge Sale Options: If this is a revolving charge sale enter the information in this section.

Revolving Charge APR: Enter the APR for the revolving charge sale. For a revolving charge sale interest is calculated on the remaining balance and # of days since last payment.

Interest Start Date: This is the start date for interest to be charged, normally it is the date of the sale but if you offer interest free period you can enter that here.

Revolving Total Interest: This is the total interest that would be paid if the customer pays on their due date and the normal payment amount. This is calculated automatically and is only here for reference.

Revolving Total Payments: This is the number of payments the customer would have to pay over the term of the revolving sale. This is calculated automatically and is here for your reference only.


Fixed Interest Per Payment Options: If you want to charge a fixed amount of interest per payment fill in the info here.

Interest $ per Pmt: This is the amount of interest you wish to charge with each payment. You can either fill in this field or the total interest field, you do not have to fill in both.

Total Interest: This is the total amount of interest you wish to charge over the entire agreement. You can either fill in this field or the interest per payment field, you do not have to fill in both.

Total Payment: This is the total payment including interest. This is calculated automatically based on the payment and interest entered in the other fields.

Comments (...)