ACH stands for "Automated Clearing House". It is an electronic debit or credit that can be initiated from any checking or savings account for either one time payments or recurring payments.
ACH is now integrated in RTO Pro. Your customers with a checking or savings account can pay their payments via ACH. They can pay by ACH on a recurring basis or just as a one time payment.
Pricing for you to accept ACH payments in RTO Pro:
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$0.25 per transaction fee |
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$1.00 return fee |
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$10.00 monthly fee (per company no matter how many locations) |
For returned ACH you can still charge an NSF fee but you are only getting charged $1.00 compared to the $6.00 to $20.00 most banks charge for checks returned to you.
To setup a customer to pay by ACH all you have to do is get their account and routing number, this information is saved in RTO Pro. Then set which contracts are to be paid automatically by ACH. Then when you run recurring billing you click one button and all your customers who's contracts are due to be processed will automatically be ACH Debited and their payments will be entered in 1 step. You can have 1 or 1000 customers setup for ACH and they are all processed with 1 click! Your checking account will be credited the next day for all ACH Debits processed.
ACH can also be used as a telephone authorized one time payment. If a customer calls and wants to pay by ACH you can accept their payment over the phone.
For more information about ACH or to get setup call 800-351-6299
How to use ACH recurring billing in RTO Pro
1. When a customer wants to pay by ACH enter their ACH info: Alt-E from the Payment Screen or click on the "Credit Card / ACH Info" button on any customer screen. Click on the "Print ACH Authorization Form" button to print an Authorization form for the customer to sign.
2. For each contract the customer wants to pay automatically by ACH or Credit Card enter the number of payments to pay at a time (generally 1) and how many days before they are due to process the ACH (generally 0, which would be the day they are due). You set this up in Contract Maintenance (Point of Sale Menu option 3) or push F11 twice from the Payment Screen. You can also enter this information when you load a new rental.
3. Go to Recurring Billing (Point of Sale Menu > Alt-B) and click the "Process Now" button. Anybody who is setup to pay by ACH or Credit Card will be charged and their payment will be entered in one step. It doesn't matter if you have 1 or 1000 customers setup they are all processed in 1 click.
The ACH funds are generally credited to your account the next day. ACH can also be used for 1 time payments also.
If you want to accept ACH as a payment form from the Payment or other screen make sure you check the box in Store Setup under the "Credit Card/ACH" tab that says "When entering ACH as a payment form from the payment screen process the ACH as a TEL transaction (Telephone Authorized)".
When using ACH as a payment form for 1 time payments you will be prompted if it is a telephone authorized transaction or a regular ACH transaction. For a telephone authorized transaction you need to record the customers authorization or get an authorization by email. For a regular ACH transaction you should get a signed ACH Authorization form.
When processing ACH payments from anywhere besides Recurring Billing the transactions are saved to your transaction folder but are not sent to the ACH server right away. There are 3 ways to send the transactions.
1. From the Recurring Billing screen click the "Send ACH transactions to server" button.
2. When you run the End of Day program any unsent transactions will be sent automatically.
3. If you have manual transactions entered and then you run recurring billing the manual transactions will be sent with the recurring transactions if there are any.