Revision / Update History

 

ACH Payments is now integrated in RTO Pro, for more information click here.

 

A red line in this list indicates a change in database structure. If you are updating from a version before the red line your Home Office would require an update also if you send data to a RTO Pro Home Office.

 

Update No. 5.2.159  8-26-2008  RTO Pro Windows XP, Server 2003 and Vista

  1. Payment / Transaction was generating an error if ran month to date since version 5.2.142. Fixed Ver 5.2.159 8-26-2008
  2. You can initiate a Inventory Transfer in by double clicking on a transfer file from Windows Explorer now. When you double click or choose to open a transfer file the file will be opened in RTO Pro and will be at the inventory selection to transfer in. Ver 5.2.158 8-25-2008
  3. When doing backup and restores the file that holds the network path will not be backed up now so doing restores to different computers will be easier and the data paths would not have to be re-setup after doing a restore. Ver 5.2.158 8-22-2008
  4. If you printed 2 invoices in a row from the payment screen an error would be generated. Fixed Ver 5.2.157 8-22-2008
  5. Late fees were getting doubled for bi-weekly since version 5.2.154 even if the box in setup was not checked. Fixed Ver 5.2.156 8-21-2008
  6. If you had a blank contract # in your database it would cause an error when loading a new sale since version 5.2.142 Fixed Ver 5.2.155 8-15-2008
  7. For Late Fees for bi-weekly and semi-monthly contracts you can now have the late fee automatically be 2X the normal weekly late fee. Set this up in Store Setup under the "Late Fee" tab. Ver 5.2.154 8-14-2008
  8. You can print the customers message, cell and other phone numbers on invoices and Cash Advance Agreements now. Previously you could only print home and work #'s. Ver 5.2.154 8-14-2008
  9. You can have prices printed on inventory labels and price tags that include tax now. Note this should only be used if all customers in your store pay the same tax rate. Ver 5.2.153
  10. You can print the inventory "Vendor" on delivery and pickup receipts now. Ver 5.2.152 8-14-2008
  11. Fixed bug introduced in version 5.2.142, error when auto generating serial numbers from receiving. Ver 5.2.151 8-14-2008
  12. Inventory reports can be run by Vendor now. Ver 5.2.150 8-13-2008
  13. When running a Inventory Report in the customizable layout form the transfer date can now be used to limit results. Ver 5.2.150 8-13-2008
  14. The Vendor field in Inventory Maintenance is now a drop down combo box that has previously used Vendor names in a list that can be chose from by clicking the dropdown arrow. Ver 5.2.150 8-13-2008
  15. Bug fixes for new partial payment options. Ver 5.2.149 8-12-2008
  16. When receiving Inventory you can enter a "Vendor" for the inventory now. Previously entered vendors will be in a dropdown list you can choose from. Ver 5.2.148 8-12-2008
  17. You can enter a "Field Receipt" number when taking a payment now. This is for when a payment is taken in the field, it would be the receipt number from the field receipt book. The History screen has been changed to display the field receipt number also. Ver 5.2.147 8-12-2008
  18. You can run the Retail Sales Report by customer zone now. Ver 5.2.146 8-9-2008
  19. If you did a inventory transfer in and one of the pieces were skipped because the matching model and serial were already in your inventory the piece skipped would print on the report as if it was transferred in. Fixed Ver 5.2.145 8-8-2008
  20. If you navigated to the Payment screen, pushed F11, then clicked on the "Credit Card / ACH" button, then escaped and pulled up another customer in payments, then pushed F11 the original customer would be displayed on the customer maintenance screen. Fixed Ver 5.2.144 8-8-2008
  21. The Payment / Transaction report (Revenue Reports Menu option 2) has been changed to always be in order by time the transaction was done. Ver 5.2.144 8-8-2008
  22. The transaction listing on the End of Day report will always be in the order transactions were entered now. Previously there were rare occasions when they would be listed out of order. Ver 5.2.143 8-7-2008
  23. On Screen Account Manager was ordering customers with a NSF check only in alphabetic order instead of by latest. Fixed Ver 5.2.143 8-7-2008
  24. Before a TeleTrack report is displayed it is now stripped of empty lines at the bottom of the report so it does not print extra blank pages when printed. Ver 5.2.143 8-7-2008
  25. You can enter custom day ranges for the breakdown of days late on the Overdue Report. You set the ranges up in Store Setup under the "Other" tab. Ver 5.2.143 8-7-2008
  26. Advanced search by social security number has been improved to be faster and also you can put 2 SS#'s to search for and it will return any SS# matches, both primary and alternate customer SS#'s. Ver 5.2.413 8-6-2008
  27. Inventory Stock # is now a numeric field instead of a text field. This means alpha characters cannot be used in the Stock # field. It also insures that all reports and lists sorted by Stock # will always be in numeric order. Before this change the following stock #'s would be sorted as follows:  1000   |  110  |  120     With this change the same stock #'s will be sorted as follows: 110  |  120  |  1000. Ver 5.2.143 8-6-2008
  28. Customer Zone can now be a number up to 99999. Ver 5.2.143 8-6-2008
  29. There is now an option in Store Setup under the main tab that will enable automatic full term due date advances for partial payments. This function can also be password protected in Security. When this option is checked if a partial payment is paid the due date would be advanced the full term and the amount of the payment that was short would be tracked as Back Rent Due and can be collected with the next payment. Ver 5.2.142 8-5-2008

    Change in Database structure on this update. Make sure you do not have any pending Inventory Transfers before installing. If you are part of a multi store chain all stores should update the same day.

  30. After installing this update future updates you install via the Update function in RTO Pro will automatically have the current path set for installation. This makes updating easier when you have RTO Pro installed into multiple folders. Ver 5.2.141 7-31-2008
  31. In Printer Setup you can setup how many copies of Rent to Rent agreements to print separately from other agreements now. Ver 5.2.141 7-30-2008
  32. Sometimes the Close Contract and PU/Delivery buttons would display when you push F8 from the Payment Screen, they should only be displayed from the contract detail screen. Fixed Ver 5.2.141 7-30-2008
  33. Loaners would display on the late list with an amount due. Fixed Ver 5.2.140 7-25-2008
  34. The function to change inventory status from Sold, Paid Out, etc. to Stock will now be password protected at the same level as changing inventory to Junked or Lost. Customer primary name changes will be recorded in security file now. Ver 5.2.139 7-24-2008
  35. Customer's default image from Document Imaging will now display on the Cash Checks screen. There is now a setting in Store Setup under the "Other" tab you can check if you do not want customer's image displayed on the screens. Ver 5.2.138 7-23-2008
  36. On the Payment Screen, New Rental, New Retail Sale and Load Cash Advance screens the customer's default image from Document Imaging will now be displayed. In Document Imaging there is now a menu item for "Make current Image Default". Select this menu item when you have the image you want to be the default image on the main display. Ver 5.2.137 7-23-2008
  37. You can have Damage Waiver calculated automatically as a rate per inventory item. Set this in Store Setup under the DWF tab. Ver 5.2.136 7-21-2008
  38. When converting a Cash Advance Loan to a payment plan in Michigan the due date will automatically be advanced 1 term if it is converted on the loans due date. Also if you tried to change a due date on a Cash Advance Loan that was converted to a payment plan in Contract Maintenance an error would be generated. Fixed Ver 5.2.135 7-21-2008
  39. In Billing you can now display a report of the customers / contracts that would be billed without actually printing the invoices. The report will also be displayed when you do print invoices for a quick reference to who was billed. Ver 5.2.134 7-19-2008
  40. The Contract Transaction report will now display the total of rent paid to date for contracts opened during the report date range. Ver 5.2.133 7-19-2008
  41. If you use alternate billing method for printing invoices the settings will be saved and displayed the next time you go into billing. Also a label was added that displays the date contracts will be billed through (today's date + days billing ran for + days before due to bill contracts). Ver 5.2.133 7-19-2008
  42. For invoicing customer there is now an alternate billing logic that can be used. If you check the "Alternate billing" checkbox on the billing screen it will allow you to enter a range of days of the month E.G. 1-15. As an example of how this works, if you enter Run billing for 7 days and enter bill customers 14 days before due and enter 1-15 in the alternate textbox the following logic would be used for billing. If a contract is due more then 21 days from now it will not be billed, otherwise if a contract is due from the 1st to the 15th of any month it will be billed. Ver 5.2.132 7-18-2008
  43. You can run a Customer Listing Report for customers who are setup for Recurring Billing Only now. Ver 5.2.131 7-18-2008
  44. If a Cash Advance loan was loaded with the due date set further ahead then the normal term and you looked at the payoff in contract close before the due date - normal term the fee would not be included in the total. Fixed Ver 5.2.130 7-17-2008
  45. When checking the balance on a NSF check (F8 from the payment screen) the balance displayed will now include the NSF fees. Ver 5.2.130 7-17-2008
  46. You can print contract balance on Invoices now, the field is available to be added to invoice forms. This field must be in the same row as the other contract info in the contract info table on the invoice. Ver 5.2.130 7-17-2008
  47. The reminder for recurring billing has been changed so that it only displays a message on the side of the Main Menu instead of popping up a message box. Recurring billing can be added to the "My Menu" section of the taskbar now also. Ver 5.2.129 7-16-2008
  48. The following changes have been made for Club: Export functions have been updated to Benefit Marketing's specs (Revenue Reports menu option 7). The Club Export screen has a new "Member Signup Report" that will display customers that signed up for club during any given time period. You can now load a "Club Only" agreement (Point of Sale Menu option 9). A Club Only agreement is an agreement that does not have any inventory, it is only to track Club plan payments, it does not have a set # of payments, it will remain open until closed manually. Revenue reports have been modified to reflect Club changes. Ver 5.2.128 7-11-2008
  49. When you do a TeleTrack report on an existing customer only the last 4 digits of Social Security number will be displayed on the screen. You can click the "Display SS#" button to display the full # and displaying the full # can be password protected. Ver 5.2.128 7-9-2008
  50. The "Printed Contracts not loaded Report" has been moved to the Customer List Report screen. Ver 5.2.128 7-9-2008
  51. All references to "Income and Deposit Report" has been changed to "End of Day Report" on the End of Day Report. Ver 5.2.128 7-9-2008
  52. Since Social Security numbers have been encrypted if you did a search by SS# from the customer search screen (not the advanced search screen) no match would be returned even if there was a match. This has been fixed, note that searchs by SS# can take a long time now that SS#'s are encrypted.  Ver 5.2.128
  53. In Store Setup if you have it set to remind you to run Recurring Billing daily there will now be a red message on the main screen to remind you to run recurring billing. To find out more about how you can setup your customers to pay automatically by credit card or ACH call 800-351-6299. Ver 5.2.128 7-3-2008
  54. In Store Setup under the "Contracts" tab you can now setup a default processing/delivery fee to be charged to new agreements automatically. This default fee can be changed or removed when you load agreements. Ver 5.2.127 7-3-2008
  55. If new customers were added through "Load Existing Contracts" program and SS#'s were entered they were not being encrypted. Fixed Ver 5.2.126 7-2-2008
  56. When doing searches by social security number on some stores who had a data conversion done when they started using RTO Pro false negatives would be returned due to differences in storage of SS#'s in the db for some converted data (some converted data was encrypted "000000000" instead of "000-00-0000"). Any searches involving SS#'s now strips the "-"'s and compares only the numbers now. Ver 5.2.125 7-1-2008
  57. From the Customer List Report screen you can run a "Tax Zone Report" now. This report will show all active customers, their contracts and the tax zone assigned to them. Ver 5.2.124 7-1-2008
  58. When adding a new customer, social security #'s will be checked against SS#'s in the customer database for matching records. If a matching record is found it will tell you the account that it matches and will not allow you to add the new record. Ver 5.2.124
  59. There is now a sample RTO Agreement included that has stock #'s on the agreement. The file name is "C:\RTOwin\Docs\Sample RTO Contract with Stocks Numbers.rtf" you can select this file in Printer Setup, you can also edit this file to make any changes you need for your state. Ver 5.2.123 6-30-2008
  60. The Avery 5160 style customer address label was only printing 9 labels down instead of 10. Fixed Ver 5.2.123 6-27-2008
  61. You can print any of the customers phone numbers on contracts now. Previously only home and work #'s were available to print on agreements. Ver 5.2.123 6-27-2008
  62. The Payment / Transaction report has been changed so that retail sale transactions can be and are included by default. You can exclude retail sale transactions by unchecking the "Retail" checkbox. There are checkboxes now for rental, retail, cash advance, check cashing and moved due dates. Ver 5.2.123 6-27-2008
  63. Price Quotes: You can now print Price Quotes from the Price Quote Screen (Inventory Inquiry F7). You can uncheck any checkboxes for prices you do not want to include in the printout. After you click on the "Print" button the filled in form will be displayed and you can make any changes you would like before printing. Click here to see a sample Price Quote printout. Ver 5.2.122 6-26-2008
  64. When using ACH as a payment form from any payment form screen you will now be prompted if it is a "Telephone Authorized Transaction" (Recorded authorization by phone or E-mail) or a normal ACH Transaction (Signed ACH Authorization). Ver 5.2.122 6-26-2008
  65. When you run the On Screen Account Manager the BOR figures were being calculated differently than on the overdue customer report (open retail sales were being counted). This has been changed so both reports will match. Ver 5.2.121 6-25-2008
  66. All reports will now have the store # on the top of the report beside the store name, e.g. "FutureWare Enterprises, Inc.  01". Ver 5.2.120 6-23-2008
  67. When printing from the report/ receipt viewer your printer selection used to change the system default printer, this has been changed so it only sets the RTO Pro default printer and does not change your system default. Ver 5.2.119 6-23-2008
  68. If you have the End of Day setup to print payment detail information retail sales will be included in the 1 line transaction list. Previously retail sales were only shown if you had "Show Retail Sale Detail" checked and it would show all the sale information instead of just a 1 line summary for each sale. Ver 5.2.118 6-21-2008
  69. The Automated Collections Module will now remember the modem you use to make calls so you do not have to reselect it every time you use it. For more info about the Automated Collections Module call 800-351-6299. Ver 5.2.118 6-21-2008
  70. The Overdue Customer List can now be ran for 1st payment defaults only. Check to "1st Payment Defaults" checkbox to run it with this option. Ver 5.2.118 6-20-2008
  71. If you have customers with more than 6 characters in their "Apt #" field it would cause the Overdue customer report to not be lined up correctly when printed. Fixed Ver 5.2.117 6-19-2008
  72. For Same as Cash option you can now have the option to set the default same as cash expiration by a # of days instead of # of months. Previously this could only be set by months. Ver 5.2.117 6-19-2008
  73. There are 2 custom payment forms you can use now. You can name them whatever you like. You set this up in Store Setup under the Store Info tab. These payment forms will be listed in payment history as "1" and "2". Ver 5.2.116 6-18-2008
  74. On the "credit Card/ACH Info" screen you can now enter the bank name for the customers checking/savings account. Ver 5.2.115 6-17-2008
  75. ACH response files will include the original transaction date and the customers bank name if the bank name is saved for the customer. Ver 5.2.115 6-17-2008
  76. From the Revenue Reports Menu you can now press F5 to run a "Quick Revenue Summary". This is the Revenue Summary report with the following options: report for today's date, summary instead of detail, no retail detail info, showing deposits and petty cash payouts. Ver 5.2.115 6-17-2008
  77. The RTO Pro End of Day function can now create QIF files for import into Quicken and other accounting software. Previously you could only create IIF files which work with QuickBooks. You can import QIF files with most accounting software. Ver 5.2.114 6-16-2008
  78. If a customers "More Comments" were marked as urgent and you set that customer up to be autobilled it would cause an error during autobilling process. Fixed Ver 5.2.114 6-14-2008
  79. The labels on the Model Master screen "F5-New Category", "F12-Save" etc. have been changed so you can just click on the label itself instead of actually pushing the F5, etc. key. Ver 5.2.114 6-14-2008
  80. When loading rentals and you are in the term or contract type field you will now be able to click on an option in the list to select that type or term. Ver 5.2.113 6-13-2008
  81. When entering salesman for transactions you will now be able to select previously used salesman from a dropdown list. Also it now has auto recall, as you type it will entries from the list. 5.2.113 6-13-2008
  82. You can setup Cash Advance Loans to offer a Payment Plan option to customers who have had 8 or more loans in a 1 year period. If this is checked in Store Setup and a customer opens the 8th or greater loan in a years time the PPO Letter will print with the agreement, you can then make the contract a payment plan contract from Contract Maintenance. It will also print a payment plan agreement and track the payments. (This is required in Michigan) Ver 5.2.112 6-13-2008
  83. On the Customer List report there is now an option to run a "Contract Salesman Report". This will print all open contracts with any contract date range specified and print the salesman for each contract. Ver 5.2.112 6-13-2008
  84. When receiving a inventory item with a new model number after entering the master model information you had to push enter again to bring up the cost frame, this has been changed so that the cost frame comes up as soon as you enter the master model information. Ver 5.2.112 6-12-2008
  85. When ACH response files are processed the customers name will now be added to the response files transaction list. Ver 5.2.111 6-10-2008
  86. The Recurring Billing screen will now list all ACH Response files and you can view them by double clicking on them in the list. Ver 5.2.110 6-8-2008
  87. When checking for ACH Returns all responses will now be displayed instead of just returns (cleared and returned). Also from the End of Day when returns are checked all responses will be displayed. Ver 5.2.110 6-5-2008
  88. When grouping by fields in the Inventory Custom Report Layout you can now right click on a group and choose to expand or collapse that group. Ver 5.2.109 6-4-2008
  89. You can now run a Customer Listing report that will display all active customers and contracts on any given date in the past. To do this you enter a date in the box: "Only show contracts that were open on this date:". When you enter a date there the report will include customers who had contracts that were open on that date no matter what the status is now. Ver 5.2.109 6-4-2008
  90. You can now delete labels from the Inventory Label screen by pressing the "Delete" key on your keyboard. When printing Inventory Labels if you switched from large labels to small labels an error would be generated sometimes if the margins were incompatible between the 2 documents. Fixed Ver 5.2.109 6-4-2008
  91. The Sales Tax Report would not display correctly if you have a lot of tax zones. This has been fixed to be split into several pages if needed. Ver 5.2.109 6-3-2008
  92. The Automated Collections Module now has an earliest and latest call time that can be setup. This is to ensure you are not making calls before or after the legal hours to make collection calls. Ver 5.2.108 6-3-2008
  93. When receiving inventory the last retail will be recalled when receiving a model # you had previously received. Note this only recalls the last retail if the "RetailXcost" for the category used is set to 0. Otherwise the retail price would be the cost x "RetailXcost". Ver 5.2.108 6-2-2008
  94. The Contract Markup Report can now be run by a range of customer zones, for instance zones 1 to 99. You can also have the Rental portion of that report exported to an Excel Spreadsheet by clicking on the "Export to Excel Spreadsheet" checkbox at the bottom left of the screen. Ver 5.2.107 5-30-2008
  95. Customer Zones can now be a number from 1 to 32000. Previously it could only be 1 to 999. Ver 5.2.107 5-30-2008
  96. ACH Authorization forms can now be printed with all fields filled from the contract that is setup to be paid by ACH. When a contract is loaded and setup to be paid by Recurring Billing the ACH Authorization will be printed automatically with the agreement. You can also print ACH Authorizations from the contract detail screens. To find out about accepting ACH Payments call 800-351-6299. Ver 5.2.106 5-29-2008
  97. When printing Inventory Labels or Price Tags there is now a checkbox you can check if you want to preview / edit the label before printing. If you check this box the label will be displayed on the screen, with the inventory information filled in. You can then edit it if you want and click the "Print" button when you are ready to print it. Ver 5.2.106 5-29-2008

 

 

 

 

 

 

Update No. 5.2.105  5-22-2008  RTO Pro Windows XP, Server 2003 and Vista

  1. You can now do ACH check conversion in RTO Pro if you are setup for ACH. ACH check conversion is when you convert a paper check to ACH electronic debit. For more information about accepting ACH as a payment form from your customers or ACH check conversion call 800-351-6299. Ver 5.2.105 5-22-2008
  2. The Payments, Advanced Customer Search has been changed to not display social security #'s in search results. Also it has been notated that social security numbers cannot be searched through the "All Fields" textbox. Social security numbers can only be searched by typing the SS# is the SS# fields. The SS# fields in search have been changed so that any numbers typed in are formatted correctly automatically "000-00-0000". Ver 5.2.104 5-20-2008
  3. When picking a date range for reports from the Calendar you can now select a common date range in just 1 click instead of having to click a dropdown box to make a selection. Ver 5.2.103 5-16-2008
  4. The settings to show the delivery screen after loading new rentals and retail sales has been changed from a local setting to a network wide setting so all computers on a network would have the same setting. Ver 5.2.103 5-15-2008
  5. Fixed an issue on the Payment Screen with password protected late fee removal. Ver 5.2.102
  6. The End of Day report will now display the last day it was ran for on the first screen. Ver 5.2.101 5-13-2008
  7. Only the last 4 digits of social security numbers will be printed on ACH Authorizations now. Ver 5.2.101 5-13-2008
  8. Complete Social Security #'s will not be displayed by default now. Only the last 4 digits will be displayed. To see the entire number you can click on the button that says "Display SS#'s". This function can be password protected to limit employees who can see the full SS#. Ver 5.2.100 5-9-2008
  9. Strengthened the password protected on removing late fees from the payment screen. Ver 5.2.99 5-8-2009
  10. The Time Clock will print the total hours on the time clock report in format "Hours.Fractions of hours" now along with "Hours:Minutes". Ver 5.2.99 5-7-2008
  11. When you add a new customers information name, address etc. you can now enter their credit card and ACH account information on the same New Customer Application screen (F5 from the first screen when loading any new agreement). You can also print an ACH Authorization form from this screen. Ver 5.2.99 5-2-2008
  12. The Automated Collection Module would quit calling through the customer list if it dialed a number that was disconnected and didn't ring. Also if a customer had all 0's in the phone field it would try to call the #. Fixed Ver 5.2.98 5-2-98
  13. You can set a contracts Recurring Billing / AutoCharge info (# of payments to autocharge at a time, days before due to autocharge) when you load the the rental agreement now. It is on the screen where you enter the contract #, contract type, terms etc. Also reworded the AutoCharge # of payments labels to make it easier to understand. Ver 5.2.98 5-1-2008
  14. The End of Day program will automatically check for ACH returns when you run it, if you use ACH through RTO Pro. Ver 5.2.97 5-1-2008
  15. Fixed bug in ver 5.2.95 that would generate an error in some cases when the deposit entry for ACH was being made. Ver 5.2.96 4-30-2008
  16. When a batch of ACH Transactions is sent to the ACH Server a deposit entry will be entered automatically for the End of Day program. This will be done when processing recurring billing, sending transactions manually through RTO Pro or when they are sent automatically through End of Day. Ver 5.2.95 4-29-2008
  17. In the RTO Pro Word Processor you can now have forms such as inventory labels as small as .9" tall. Ver 5.2.94 4-28-2008
  18. In the End of Day program you can now set it up to automatically send the QuickBooks import files (IIF files) to your Home Office etc. via Internet FTP. Note this function can be used even if you do not use the RTO Pro Home Office. If you have RTO Pro Home Office the Home Office FTP program will now retrieve IIF files by FTP and it will combine multiple IIF files for multiple stores / dates into 1 file that can be imported in just one import function in QuickBooks. There is also a delete button you can click in the Home Office FTP program to delete the IIF files after they are imported in QuickBooks, this prevents you from accidentally importing the same file multiple times. Ver 5.2.93 4-27-2008
  19. When you run the Inventory Report if you do not choose the "IN SERVICE" status anything in service will not be included on the report. Previously if you chose "STOCK" as the status and an item was stock but in service it would be included. Ver 5.2.93 4-26-2008
  20. If you do manual ACH credit or debit or use ACH as a payment form on the payment screen and do not send the transactions to the ACH server they will be sent automatically when you run the End of Day program. Ver 5.2.92 4-26-2008
  21. You can now use ACH as a payment form and if you are setup for ACH through RTO Pro the transaction will be entered automatically in the ACH system as a "TEL" transaction (telephone authorization). You can also manually enter ACH Credits and Debits for customers who you setup for ACH. The manual entry of ACH Credits and Debits can also be password protected. Ver 5.2.91 4-24-2008
  22. The saved Credit card entry screen has been improved to allow you to change an expiration date without having to re-enter the credit card number. Ver 5.2.91 4-24-2008
  23. You can now enter/edit  a customers Credit Card and ACH account information from the New Rental and Retail Sale screens. Ver 5.2.90 4-21-2008
  24. You can now do recurring billing by ACH for customers even if you do not use X-charge for credit cards. Note you must be setup for ACH through RTO Pro. For more information call 800-351-6299 Ver 5.2.89 4-21-2008
  25. If you tried to delete a numeric figure that had been previously saved in a markup table for a category and save it without a value it would generate an error. Fixed Ver 5.2.88 4-18-2008
  26. When checking for ACH returns the return file will now include the account number of the customer the return was for. Ver 5.2.88 4-18-2008
  27. You can now run the Contract Markup Report and the Contract Transaction Report by customer zone. Ver 5.2.87 4-17-2008
  28. You can now print a ACH Authorization form through RTO Pro. This is done from the same screen you enter recurring billing credit card and ACH information. You can edit the form in Printer Setup. Ver 5.2.86 4-17-2008
  29. Printer selection has been changed to no longer include printer port information. This should prevent wrong printers being used due to ports not matching (USB printers will sometimes be assigned different port #'s when windows reboots). In earlier versions of Windows you could have the same printer name on 2 different printers on 2 different ports so the port information had to be saved to be sure you printed to the correct printer, Windows XP and above will not let you use the same printer name for 2 different printers. Ver 5.2.86 4-17-2008
  30. When running recurring billing the total amounts for credit card and ACH will now be printed on a separate receipt after processing. Ver 5.2.86 4-16-2008
  31. You can setup the End of Day report to display automatically instead of printing now. You do this under "Setup" in the End of Day program. Ver 5.2.85 4-16-2008
  32. Recurring billing by ACH is now integrated in RTO Pro. Your customers can pay you automatically through their bank accounts with ACH. For information about getting setup for ACH please call 800-351-6299. New payment form of "H" for ACH has been added also. Ver 5.2.85 4-15-2008
  33. In the End of Day program you can now setup to have the QuickBooks IIF export files automatically E-mailed to a set address when they are created, you also can optionally have the local file deleted after it is emailed. Ver 5.2.84 4-14-2008
  34. In Document Imaging you can now scan multiple pages at once with a document feeder type scanner. Ver 5.2.84 4-9-2008
  35. For the retail round to figure in Store Setup if you entered "0.95" instead of ".95" a retail price of $11.00 would round to $10.95 instead of $11.95. Fixed Ver 5.2.84 4-9-2008
  36. When you did a print screen from the contract info / payoff screen (F8 from Payment screen) some printers would print one of the information labels across some of the contract information. Fixed Ver 5.2.83 4-8-2008
  37. On the contract close screen you were able to change the amount due on the tendered screen and you are not supposed to be able to. This has been fixed. Ver 5.2.83 4-8-2008
  38. You can now delete customers from the call list in the Automated Collections Module. This is useful for when you do not want to call certain customers. Ver 5.2.82 4-8-2008
  39. On the End of Day if you have it set to create IIF files for import into QuickBooks you can now have retail revenue split by inventory category. For instance if your retail revenue account in QuickBooks is "Retail" and you have retail revenue in inventory categories "APPLIANCES" and "FURNITURE" it would entered into the following accounts in QuickBooks "Retail:Appliances" and "Retail:Furniture". Set this up under Setup in the End of Day program. Ver 5.2.82 4-3-2008
  40. On the Revenue by Category report in RTO Pro and in the End of Day the AR Booked breakdown by category was including tax and the AR Paid by category was not, this has been changed so both these figures include any tax. Ver 5.2.82 4-3-2008
  41. Added a checkbox to Inventory Reports to "Skip ALL non-serialized inventory". When you check this box Non-Serialized inventory will not be included in the report. Ver 5.2.81 4-2-2008
  42. If you deleted a inventory category it would still show up in the category list from Inventory Inquiry. Fixed Ver 5.2.81 4-1-2008
  43. When running the AutoCharge process if you have the Payment function password protected it would prompt you for your password each customer. This has been changed to only prompt you 1 time. Ver 5.2.80 4-1-2008
  44. When you used a credit card on file to pay a payment the credit card receipt was only printing the first letter of the card type. Fixed Ver 5.2.80 4-1-2008
  45. Ability to use Credit Cards on file as payment added to the Close Contract screen. Ver 5.2.79 3-31-2008
  46. You can now automatically use credit cards on file for a customer to pay payments from the payment screen or to pay on retail sales screen. At the tendered screen just click on the "Use credit card on file" button. Note you have to use X-charge for credit cards to use this feature. To find out more about processing credit cards through your computer using X-charge call 800-351-6299. Ver 5.2.78 3-28-2008
  47. If you did an inventory inquiry by a category that had an apostrophe in it an error would be generated. Fixed Ver 5.2.77 3-27-2008
  48. When loading a loaner if you pushed F6 to finish before you were on the end screen it would generate an error. Fixed Ver 5.2.77 3-26-2008
  49. In Store Setup under the contracts tab there is a new setting to enable auto selecting of agreement templates based on the customers state. This can be used by stores who have customers in multiple states and have different agreements for different states. If this box is checked and the customer state field is "FL" the agreement file used for the contract would be "C:\rtowin\docs\FL agreement.rtf". To use this feature you need to make sure the appropriately named agreement files are present in the Docs subfolder on the server computer. Ver 5.2.76 3-26-2008
  50. You can edit Petty Cash Payout categories from the Petty Cash Payout screen now. To edit the categories click on Function Keys>Edit Petty Cash Categories from the Petty Cash screen. Ver 5.2.76 3-24-2008
  51. The End of Day program can now create IIF files with deposit information for import into QuickBooks or any other accounting software that supports IIF import. Under Setup for the End of Day you can enter your account name information from QuickBooks so the IIF files will import with the correct account information. Ver 5.2.75 3-21-2008
  52. If you have RTO Pro setup to login at startup and you login as a high level and do a transaction that required a higher level access then try to login as a lower level employee you would have to exit RTO Pro first. Fixed Ver 5.2.75 3-20-2008
  53. The rate screen in Load Rentals and Leases has been rearranged slightly to make it easier to navigate and understand. Ver 5.2.75 3-18-2008
  54. If you use a Metrologic Optimus scanner in Inventory Control and tried to read from scanner when the scanner has a lot of scans in it (over 100) it would cause an error. Fixed Ver 5.2.74 3-19-2008
  55. There is a new field on Inventory Labels/Price tags, "{cashdif}". This is cost of lease which is the difference between the contract amount and the cash price. Ver 5.2.74 3-17-2008
  56. You can print Stock Barcodes in font size 20 and 25 now, the default size is 30. This is useful when using small labels. To use the new sizes you have to manually edit the field name on your label file from "STOCK-BC" to either "STOCK20-BC" or "STOCK25-BC". Ver 5.2.73 3-14-2008
  57. The function security level setup screen in Security has been redesigned with the new style property grid. Also added the ability to password protect reducing late fees from the payment screen. Ver 5.2.72 3-14-2008
  58. The Automated Collections Module can now be used to call and play a message for ALL customers in your database. This can be used for marketing purposes. Ver 5.2.71 3-13-2008
  59. You can now close out Rent to Rent agreements as charge off or skip. The amount due will be the cash price of the inventory + tax + any other charges due. Ver 5.2.71 3-13-2008
  60. The Calculator quicklaunch button (Alt-1) will be visible on all screens in RTO Pro now. 5.2.71 3-13-2008
  61. If you have RTO Pro set to login at startup and the user does not login, when you attempt to access any menu's that require you to login you will now be automatically taken back to the login screen. Ver 5.2.71 3-13-2008
  62. You can run the Sales Tax Report by customer zone now. Ver 5.2.70 3-12-2008
  63. The term "balance" on Depreciation Reports has been changed to "RBV", which stands for remaining book value which is the balance of cost left to depreciate. Ver 5.2.69 3-7-2008
  64. The Inventory Control Module has been redesigned with the same advanced grid that is used in custom customer reports. You can choose multiple sort fields now and also group by fields and rearrange the fields. Ver 5.2.68 3-6-2008
  65. The RTO Pro SendMail function can now send email via SSL on port 465 (Required by some ISP's). Ver 5.2.67 3-5-2008
  66. If you were viewing a multipage report in the RTO Pro viewer and scrolled down to the bottom of a full page then hit the "End" key to go to the last page and if the last page was a partial page, the page would not display. Fixed Ver 5.2.67 3-3-2008
  67. You can now print the last 3 payments a customer has paid on their invoice. The new field {history} can be placed anywhere in the invoice form. Ver 5.2.66 3-3-2008
  68. Teletrack reports will now be displayed in Windows Notepad. Some very long reports were not displaying correctly in the internal viewer. Ver 5.2.66 3-1-2008
  69. You can now print the print date on inventory labels and price tags. Ver 5.2.65 2-29-2008
  70. In the Sendmail function where you setup a user name and password for the SMTP settings the password will now be hidden to prevent unauthorized personnel from having your email password. Ver 5.2.65 2-28-2008
  71. Report file names will now be formatted like "Report001.rpro" instead of "Report.001", this will make it easier to open the reports when emailing them to your Home Office, etc.. Receipts will be named the same way also. RTO Pro will also be associated with the "rpro" extension files so if you double click on one of these files it will be opened in the RTO Pro Viewer automatically. Ver 5.2.65 2-28-2008
  72. You can now print the Maine required letters "5 day demand" and "right to cure" from the On Screen Account Manager (OSAM) Ver 5.2.64 2-25-2008

 

 

 

 

 

 

Update No. 5.2.63  2-19-2008  RTO Pro Windows XP, Server 2003 and Vista

 

Above is a screenshot of the RTO Pro Main Menu with the new Ribbon Bars. Click the thumbnail for the full size image.

Note: This version of RTO Pro requires a screen resolution of at least 1024x768.

  1. Updated RTO Pro custom controls for better compatibility with mixed version of RTO Pro on one computer. Ver 5.2.63 2-19-2008
  2. The On Screen Account Manager (OSAM) now displays the # of days late the customer is. It goes by the latest open contract. Ver 5.2.62 2-15-2008
  3. In Store Setup the setting to add a per day per inventory item late fee was not displaying the setting correctly since the change to the Store Setup layout. Fixed Ver 5.2.61 2-14-2008
  4. The Sales Tax Report would generate an error if you did not have a city or county rate entered for the tax zone. This only occurred since city and county tax were added to the tax zones and if you use tax zones. Ver 5.2.60 2-14-2008
  5. On Inventory Labels / Price tags there is a 4th prompt field now. When a prompt field is used on a label you will be prompted to type in what you want to print in that space. Ver 5.2.60 2-13-2008
  6. In recurring billing the total amount charged and the total amount entered as payments will now be displayed when processing is finished. Ver 5.2.59 2-11-2008
  7. If you had a model or serial # with an apostrophe in it it would cause an error when running a contract transaction report that included that item. Fixed Ver 5.2.58 2-8-2008
  8. You can now setup customers for Recurring Billing (Auto pay payments on a credit card), you have to use X-Charge for your credit card processing in order to use this new feature. Credit card information is stored with strong encryption so it cannot be retrieved after being saved except for the last 4 digits. When recurring billing is ran it will automatically charge the credit card on file and enter the payment all in one step for all customers who are setup to be AutoCharged and who are due to be charged. In Store Setup under the Credit Card tab you can also setup to be reminded daily to run the recurring billing process. For more information about X-Charge and processing credit cards through your computer without having to purchase or lease expensive equipment call 800-351-6299. Ver 5.2.56-5.2.57 2-7-2008
  9. The credit card process screen will now accept a card swipe no matter what textbox has the focus. Previously you could only swipe a card when the credit card number textbox had focus. Note this only applies if you use X-Charge to process credit cards. For more information about processing credit cards through your computer without having to purchase or lease expensive equipment call 800-351-6299. Ver 5.2.56 2-5-2008
  10. The Cash Advance Analysis Report now has a section with information to make it easy to fill out the Florida Deferred Presentment Providers Quarterly Report. Ver 5.2.56 1-31-2008
  11. Social Security numbers will now be encrypted in the databases with a strong encryption algorithm. This would prevent the loss of customers social security numbers to an external source. Ver 5.2.56 1-27-2008
  12. In Inventory Maintenance when doing a BOR status change (changing an to count as BOR or not) you will now be prompted before the change is made. Previously clicking F8 would change the status with no prompt which made it possible for people to change it without knowing they did if they click the wrong button. Ver 5.2.56 1-24-2008
  13. For Cash Advance Loans you can now force the entry of a state transaction / approval # before a new loan can be added (Store Setup, Cash Advance tab). You can also print this transaction number on Cash Advance agreements. Also for Cash Advance loans the Bank field will fill in automatically now from info on customer app. Also the customers pay, payperiod and where they work will be displayed toward the bottom of the screen for verification purposes. Ver 5.2.55 1-18-2008
  14. You can now password protect switching out of inventory on a contract when the new inventory has less than 50% revenue of the old item. Ver 5.2.54 1-17-2008
  15. Changed installer to Installshield 2008 which should work better in most Windows versions / configurations. 1-16-2008
  16. On the Customer List report there is now a button you can click "Display all customer records", that will display ALL customers in a customizable report form. On the customizable form you can rearrange the fields, choose sort order and have only the fields you want displayed. You can also export records from this report. Note this report only shows customer info, not info about the customers contracts. Ver 5.2.53 1-15-2008
  17. If you use X-Charge for credit cards and you refund a transaction that was paid by credit card the X-Charge interface will be launched automatically so you can refund the credit card if you need to. To find out about using X-Charge to process credit cards in RTO Pro call 800-351-6299. Ver 5.2.52 1-14-2008
  18. Changes were made for Colorado Cash Advance laws. In payment history new loans will display the C/A fee. When a customer converts to a payment plan there will be a history entry for it. Ver 5.2.51 1-10-2008
  19. The Automated Collections Module is now available for purchase. The Automated Collections Module (ACM) can be used to call your overdue customers unattended and play pre-recorded messages The ACM demo is now included with RTO Pro and can be launched from the Main Menu (Alt-A). Ver 5.2.50 1-9-2008
  20. On the Sales Tax Report if you cash checks the fee was being put in the 0% tax line even if you had these fees set to taxable. The tax was being shown on the report but it was putting it in the wrong column. Fixed Ver 5.2.49 1-8-2008
  21. You can enter messages to be printed at the bottom of receipts now. There is a separate place to enter messages for payment receipts and retail sale receipts. You enter these messages under Payment Messages (Setup Menu option 4). They are unlimited in the size but they should be no more than 40 characters wide. You have to use a receipt printer or have your receipts formatted for a receipt printer (in printer setup under the receipts tab). Ver 5.2.48 1-6-2008
  22. The F12 Switchout button was not working in Inventory Maintenance since change to ribbon bars was made. Fixed Ver 5.2.47 1-3-2008
  23. For inventory depreciation you can now setup a inventory agent named "ALL AGENTS". If you use this agent it should be the only agent setup to depreciate and when you run depreciation for this agent it will depreciate all inventory together on 1 report. This is useful if you wish to use the Inventory Agent field for something like a supplier. Ver 5.2.46 1-2-2008
  24. In Canada GST and PST will be broken down and separated on receipts for retail sales (Note this is only if you use a receipt printer or you have your receipts formatted for use with a small receipt printer.) Ver 5.2.45 12-31-2007
  25. When printing forms with a zip barcode (postnet barcode of a zip code), if the zip code was a Canadian postal code or any zip with illegal characters for a postnet barcode the barcode would be printed with "[]" characters which cannot be read by the post office. This has been changed to skip barcode printing on zips with anything other than the following characters "-0123456789". Ver 5.2.45 12-31-2007
  26. Better handling of hokeys for inventory. Hokeys in inventory is a company wide # that is used to uniquely identify inventory in the RTO Pro Home Office. This key is made unique by embedding the store # in the key thus making sure the same # is not used in multiple stores for different inventory items. When RTO Pro internally creates a new hokey when receiving inventory, it will now check the # against inventory that has been transferred out to make sure the # is unique. This should eliminate duplicate hokey messages at Home Office. Ver 5.2.44 12-28-2007
  27. Better handling of canceling prints. If printers are not setup and you attempt to print something then hit cancel when asked to select a printer it would generate an error. Handling of this has been improved so that it cancels without an error. Ver 5.2.44 12-28-2007
  28. Tax Zones for destination based tax states has been improved. The that is used to select tax zones and add/edit tax zones has been redesigned with a grid that can be sorted however you like by clicking on the header of the column you wish to sort by and it can be sorted ascending or descending. You can also enter the City, County and State tax rates now and the sales tax report will break down the tax collected for each area. Ver 5.2.43 12-27-2007
  29. In the EOD the user totals were being added wrong for AR sale payments with other charges. Fixed Ver. 5.2.43 12-27-2007
  30. If your screen resolution is too low or your font size is set to very large in Windows the ribbon bar would not display all the buttons because they would not all fit. This has been changed so that if the buttons will not fit they will be available through a dropdown button that will display "Toolbar", or "Launcher", depending on which group is not visible. You can click on the drop down button and then click on the button. (Note this change will not be noticeable to most users, mainly to users who have fonts set to extra large in Windows).  Ver 5.2.42
  31. In Store Setup under the "Other" tab there is now an option that you can set to make the "Map It" feature link to map.google.com instead of map.yahoo.com. Ver 5.2.41
  32. Map It feature. On the payment, customer inquiry, new rental, new sale and delivery/pickup screens there is now a button "Map It", that will open your internet explorer and get a map and directions to the customers address. Ver 5.2.40
  33. On the Payment Screen the "+ New Contract" button was not working. Fixed Ver 5.2.40
  34. There are 3 new fields that you can use on Inventory Labels/Price Tags, they are "prompt1", "prompt2" and "prompt3". When you use these fields on a label you design you will be prompted to type what you want to print in those spaces. These fields can be used for anything but the most common use would be for when the built in pricing does not match the price you want to print and you just want to enter a price manually. Ver 5.2.39
  35. You can now take take deposits while loading a retail sale, you can also use any previous paid deposits to pay for retail sales. Ver 5.2.38
  36. On the EOD (end of day) report there is now an option to get credit card totals from X-Charge and include them in the EOD report. Previously this was automatic if you used X-Charge, now you can turn the option on or off. (This only applies if you use X-Charge to process credit cards. Call 800-351-6299 if you want to find out about processing credit cards in through RTO Pro with X-Charge.) Ver 5.2.38
  37. Fixed some access key conflicts that were introduced with the new ribbon bars. In payments and OSAM the shortcut key for loaner inquiry "Has Loaner" button has been changed to ALT-H. ALT-C for More Comments was assigned to another button also by mistake. Fixed Ver 5.2.37
  38. Added Avery 8987 for a label selection from Customer Listing / Overdue Report. Ver 5.2.36
  39. The formula to determine when a Colorado Cash Advance is supposed to be offered a payment plan option has been changed to better handle concurrent loans. Ver 5.2.34 - 5.2.35
  40. When you edited a time record in the Time Clock the clock out date would bring up 1899 for the year. Fixed Ver 5.2.33
  41. Contract transaction report has been redesigned so that the closed section will be ordered by the date closed. Ver 5.2.33
  42. In Store Setup under the late fee tab the max late fee was not being disabled for the per payment option. This is only available for per payment by % and per day late fee structures. Ver 5.2.33
  43. Since the change to the new new ribbon bars the following fixes were made: Letter comments were not being added to comments from OSAM. If you clicked on the Has Loaner button it would generate an error.  Enter button on Cust. Maint screen was not working. Fixed Ver 5.2.31 - 5.2.32
  44. Fixes were made to new ribbon bar buttons on Customer Inquiry and Inventory Main screens. Some buttons were not working. Fixed Ver 5.2.30
  45. On the Overdue Customer Report there is now an option to print a separating line between each customer, this makes the report easier to read. Ver 5.2.29
  46. The Customer List report now print all of the customers phone #'s. Ver 5.2.29
  47. If you use X-Charge for credit cards the totals processed will be displayed on the End of Day Report screen and also printed on the report. (For info about integrated credit card processing with RTO Pro call 800-351-6299) Ver 5.2.29
  48. The Overdue Customer List now prints current late fees due + any previous unpaid late fees. Ver 5.2.28
  49. If you use zones for customers and from the On Screen Account Manager (OSAM) you entered a zone without any late customers you would be caught in a loop that would end in an error. Fixed Ver 5.2.28
  50. In Store Setup under the Contracts tab there is a new option to force Salesman entry on new agreements. If you check this box you will not be able to load agreements without entering a salesman. You can also enter Salesman when Printing/Preloading agreements now (Point of Sale option 5). Ver 5.2.27
  51. The Contract Transaction report can be run for Cash Advance Loan agreements now. This will print Cash Advance Loans that were opened and closed during any date range. Ver 5.2.26
  52. Fixed bug when trying to print Pickup Receipts. This bug was introduced when the new ribbon bars were added in 5.2.20 Ver 5.2.26
  53. If you have Windows > Display Properties > Appearance > Font Size set to "large fonts" the new ribbon bar on the Payment Screen would not fit unless your resolution is set to higher than 1024x768 and the RTO Pro screen was maximized. The ribbon bar has been modified to automatically choose a smaller font if the full ribbon bar will not fit with the system set font size. Ver 5.2.25
  54. Added ability to run Retail Sales Report by salesman. Ver 5.2.24
  55. When E-mailing a Inventory Transfer file if the e-mail send fails when you exit you will be prompted where you want the transfer file to be saved so it can be saved on a disk to take to the store the transfer is for. Ver 5.2.24
  56. On the Overdue Customer list when you run it as a run sheet type report you now have an option to put only 1 run sheet on each page. Ver 5.2.24
  57. On Customer List reports you can now set an option to exclude customer with open contracts when you run a report on customers with closed contracts. Previously this option could only be used when printing labels or form letters. Ver 5.2.23
  58. There is a new field that can be used on Inventory Labels/Price Tags. "retailbycon" will print the retail price based on a % of the contract amount. This will only print if you have your store setup to calculate cash price as a % of the contract amount. The % used is the figure you enter in store setup under the contracts tab. Ver 5.2.23
  59. If you have the options in Cash Advance to only allow 1 loan at a time, there will now be a new message displayed at the bottom of the Cash Advance screen that shows how many days it has been since this customers last Cash Advance loan. If it has been more than 30 days a message box will pop up prompting to re-verify all information. Ver 5.2.22
  60. The RTO Pro interface has been redesigned with Office 2007 style ribbon bars instead of toolbars. The new ribbon bars have quicklaunch buttons at the top that can be accessed by using "Alt-1", "Alt-2" etc. NOTE: You must have your screen resolution set to at least 1024 x 768 to view the entire new RTO Pro screen. Ver 5.2.20  
  61. Instead of having a separate Launcher to start the RTO Pro utilities the launcher is built into the new ribbon bar on the Main Menu. Ver 5.2.20
  62. If you have password protection set to "User Level", where you are prompted for a password when you start RTO Pro you will now be prompted for a password when going past the Main Menu instead of at startup. Also if proper password is not authenticated you will not be able to access any other screens except for the Main Menu. Ver 5.2.20
  63. If you have an open retail sale that is paid out then you reverse the payment the contract will be automatically re-opened now. Ver 5.2.20
  64. Federal Lease options have been changed as follows for pre-balloon # of payments 1 to 10 payments has a 2 month balloon. 11 To 19 payments has a 3 month balloon, 20 + has a 4 month balloon. Ver 5.2.20
  65. The Contract Markup report has average turns at the bottom of the rental section. If you had Cash Advance transaction on the report the average turns figure would be incorrect. Fixed Ver 5.2.20
  66. In Canada if the GST and PST tax do not equal a total of 15% the GST and PST tax would not be broke down individually on receipts. Fixed Ver 5.2.20
  67. When loading a Cash Advance loan there is only one button to click that will save the agreement and print it in 1 step. Also the bank information entered in the customer info will be displayed at the bottom of the Load Cash Advance screen so it can be verified against the check being taken for the loan. Ver 5.2.19
  68. There is now an option for Cash Advance loans in Store Setup to only allow 1 loan. If you check this option and a customer has an open loan or a previous loan they still owe any money on they will not be able to open a new loan. Ver 5.2.19

 

 

 

 

 

 

Update No. 5.2.18  10-22-2007  RTO Pro Windows XP and Vista

  1. The new Service Tickets were not printing the field "{stname}", which is the store name. Fixed Ver 5.2.18
  2. The settings in Store Setup are now numbered, making them easier for instructional purposes. Ver 5.2.17
  3. Since the changes to the layout of Store Setup the setting to set up early payoff discount individually on contracts was not saving the setting correctly. Fixed Ver 5.2.16
  4. If you right clicked on a header in the Task Panel it would give an error, fixed Ver 5.2.15
  5. In the RTO Pro Time Clock under edit time you can clock employees in or out now without knowing their password. Note that the edit time function is password protected by default and should only be accessed by managers. Ver 5.2.14
  6. There is now an option to hide the new Task Panel in Store Setup, at the bottom of the Store Information section. Ver 5.2.14
  7. There is now a field in internal Payment Coupons for regular payment amount that can be used outside of the coupon section, such as in the letter part of the coupon if you have one. Ver 5.2.12 - 5.2.13
  8. The old style text only contract options were removed from RTO Pro. There was a button to edit the old style contracts in Printer Setup, it has been removed. This should not affect anybody as the old style contracts have not been used in a number of years, they were left in RTO Pro for backward compatibility. Everybody should be using the new style contracts now. Ver 5.2.11
  9. Changes were made for better date handling for foreign date formats. Ver 5.2.10
  10. You can re-print non-renewable Cash Advance Loan contracts now. Ver 5.2.9
  11. You can print Payment Coupons now without Microsoft Word. Previously you had to have Word to print coupons, now they can be printed in the RTO Pro Word Processor format. In Printer Setup Payment Coupon options have been moved to the Contracts/Main tab. Ver 5.2.8
  12. You can now print Service Tickets for inventory you transfer to service. To print service tickets just check the "Print Service tickets" box when doing the transfer. You can edit your service ticket in Printer Setup. You can also print service tickets from Service Inquiry. Ver 5.2.7
  13. The selection buttons on list screens (customer selection, inventory selection) have been changed so that they highlight focus and mouse over with color . The color scheme of these buttons has been changed to match the rest of RTO Pro. Ver 5.2.7
  14. If you were searching for inventory by category and went to the detail of an item then went back to the inventory list and pressed PgDn the order would be changed. This has been changed to keep the same order. Ver 5.2.7
  15. If you transferred a piece of inventory out of your store then back into the same store before the data was sent to your Home Office it wouldn't show up on the transfer report, this has been changed so it will be reported transferred in and out. Ver 5.2.7
  16. In the End of Day program Checks Cashed will now be included in the deposit amount. Ver 5.2.7
  17. In Store Setup under the DWF/LDW tab you can now setup the Damage Waiver field to handle tire disposal tax or any other 1 time fee with a rental. When you check this new option DWF fees will only be charged on the down payment and not on subsequent payments. Ver 5.2.6
  18. In Store Setup under the Store Info tab you can set the visual theme and behavior of the taskbar. This allows you to customize the task bar with the color and style you like. You can also set it to be on the left or the right side of the screen. If you maximize the setup screen now the settings box will enlarge to fill the whole screen now also, making it easier to see all the settings. Ver 5.2.5
  19. If your screen resolution is high enough (1024 x 768 or higher) there will now be a TaskBar on the right side of all screens in RTO Pro. You can click on any of the menu items to go directly to your selection from anywhere. You can also drag and drop any item into the "My Menu" section so the functions you use most are easily accessible. To remove a item from the "My Menu" section right click on it and click "Remove this item". A screen shot of the task bar is on the right. Ver 5.2.4
  20. Store Setup has been redesigned in a grid format. Explanations of each setting are displayed at the bottom of the grid when the setting is selected. Ver 5.2.3
  21. When printing form letters from Customer Listing the zip barcode and alternate name fields were not printing. Fixed Ver 5.2.2
  22. The RTO Pro Inventory Control Module now works with Metrologic Optimus Portable Data Collectors/Bar code Scanners. We have these available for sale in USB models. Ver 5.2.1
  23. With the recent changes to the Contract Transaction Report if you ran a report with no contract transactions an error would be generated. Fixed Ver 5.2.0
  24. The RTO Pro custom control files were changed to be installed into the Windows System directory instead of the program folder. This eliminates problems if you have RTO Pro and Home Office installed on the same computer or multiple copies of RTO Pro installed on the same computer and update one and not the other when there are changes to these files. Ver 5.2.0
  25. The Contract Transaction report will now print the total rent paid to date, rent paid down, other charges paid down, totals and average. Ver 5.1.98
  26. In counting consecutive Cash Advance Loans with the Colorado rule if a transaction was reversed it was still being counted as a consecutive loan. Fixed Ver 5.1.97
  27. You can now enter the customers pay period, pay amount, how they heard about you, bank name, bank phone and bank account number on the Customer Application screen. Ver 5.1.96
  28. In Security the deleted inventory records are now displayed in the same format as the Custom Inventory Report, you can re-arrange the fields, choose the sort order, print the records and save the layout you like. You can also delete the records now which is useful if you have a lot of old records that you do not need anymore. Note the Transfer Report gets info from this file so if you delete records it could cause changes in that report. Ver 5.1.95
  29. You can now run the Contract Markup Report and the Contract Transaction Report by Salesman. Ver 5.1.94
  30. The Retail Sales Report and the Income Summary Report will now print the salesman for each sale. The EOD summary report will print salesman info for retail sales. Ver 5.1.94
  31. If you did an advanced customer search and then ran a custom inventory report the customer search results screen would be displayed. Fixed Ver 5.1.93
  32. On the On Screen Account Manager (OSAM) there is now a check box to leave more comments open. If you check that box you can keep the more comments screen open and you can keep the focus on More Comments, also you can push PG DN or PG UP to browse through customers even when the focus is on more comments. Any changes to more comments will be saved when you push PG UP or PG DN. This new feature is very useful if your screen resolution is high enough to fit the OSAM screen and more comments on your screen. Ver 5.1.92
  33. You can now double click on the yellow backup reminder line on the Main Menu of RTO Pro and you will be prompted if you want to quit being reminded about backing up your data. If you choose yes the backup reminder will not be displayed anymore. Note you should only do this if you backup your data with some other utility other than RTO Pro Backup. Ver 5.1.92
  34. If you had auto comments to be posted to more comments automatically and printed a letter from OSAM or Customer Inquiry the comments would not be posted to more comments. Fixed Ver 5.1.91
  35. Changed the Custom Inventory Report so that when it is loaded the last saved or loaded layout will automatically be used. Ver 5.1.90
  36. Upgraded the results page for Advanced Customer search feature so that it is the same as the Custom Inventory Report. It can now be customized and printed. Ver 5.1.90
  37. Added a new field to Contracts database that stores the date a pickup is scheduled for a contract. This will be filled in automatically when you print a pickup receipt. You can also run a report from the overdue customer report screen that will print customers with contracts that were scheduled for a pick up and have not been picked up yet. Ver 5.1.88
  38. You can now enter a salesman for new sales and rentals and you can run revenue reports and overdue reports by salesman. Ver 5.1.88
  39. Added the ability in Printer Setup for receipts to select a paper tray to use. This is for use with printers with multiple paper trays when you want to use a different tray for receipts. Ver 5.1.88
  40. RTO Pro Installer now uses Advanced Installer which works correctly with Windows Vista in all UAC configurations. Ver 5.1.87
  41. Changes were made in the numbering system for file names for storage of receipts and reports to make it compatible with multiple user accounts in Windows Server or with any other version of Windows using multiple user accounts. Ver 5.1.87
  42. Changes were made for Cash Advance loans for Colorado Ver 5.1.83 to 5.1.86
  43. The Overdue Customer Report now has the total contract balances at the end of the report. The Customer List Report now has the original contract amount totals broken down by contract type at the end of the report. Ver 5.1.83
  44. In recent updates changes were made in the payment screen that would allow you to take more than is due on an NSF check. Fixed Ver 5.1.82
  45. When the recent changes were made to More Comments (Ver 5.1.62) if you send data to a RTO Pro Home Office it could cause your Home Office to get records not matching messages. Fixed Ver 5.1.81
  46. You can print zip postnet barcodes on Invoices, letters and NSF letters now. To print the zip barcode all you have to do is add the "zipbarcode" field to your invoice or letter form, it should go right below the "city state zip" line. Ver 5.1.80
  47. In Store Setup under the Tools menu there is now an option that you can use to set all of your open contracts to be billed. Ver 5.1.79
  48. On the End of Day program you can now set it up to automatically send the end of day information to your home office via Internet FTP without any user interaction. You can turn this option on in setup on the EOD program. Ver 5.1.78
  49. The customer listing report now has a closed contract summary on the last page. This summary shows the total # of closed contracts, the # picked up, paid out and charged off and the percentages of each. Ver 5.1.78
  50. If you use X-Charge the button to start X-Charge on the Point of Sale menu wasn't starting the X-Charge interface. Fixed Ver 5.1.77
  51. If you inserted a picture in more comments and saved it, then went back into more comments and only deleted the picture and didn't make any other changes and save it, the picture would not be deleted. Fixed Ver 5.1.77
  52. On the Payment History screen there is now a new button and a menu item (ALT-R) that you can click to reverse the selected transaction. This will take you to the reverse transaction screen and fill in the required info to reverse the transaction. When you reverse the transaction or exit the reverse screen you will be returned to the history screen. Ver 5.1.75
  53. If you went to history from the payment screen and reversed a payment the payment screen would not be updated with t