Welcome
RTO Pro Manual
RTO Pro Information
Help Desk
Help Desk
Contacting Technical Support
End of Day Report
RTO Pro Backup
RTO Pro Document Imaging
RTO Pro Sendmail
Inventory Custom Report Viewer
Recurring Billing (AutoCharge)
Contacting X-Charge
AutoPager
Backing up Data
Tax Zones
QuickBooks or other Accounting Software Integration
Partial Payment option
Contract Info Page
Registering RTO Pro
How to: Move Due Dates
How To: Setup your contract layout for printing contracts.
How to: Setup Inventory Depreciation
How To: Reprint Contracts
How to: Setup Late Fees
How to: Switchout Inventory that is on rent with another item.
How to: Change the tax rate on all open contracts.
How To: Export Customer Address Information
How to: Loaners: Move due date on a loaner, Close out a Loaner
How to: Assign or change a contract from one customer to another.
How to: Reset the master password to Security if it is forgotten.
How to: Make your state fill in automatically for all new customers.
How to: Verify all contracts have proper same as cash months.
How to: Send form letters to customers.
How to display or print a file such as a depreciation or flip report.
How To: Change Inventory status to Junked or Lost
How to: Download an Update for RTO Pro.
How to change the screen area in Windows
How to: Print an NSF Letter
How to: Delete Data after running fake info for testing, prior to actual data being install
Contract Addendums
Using MS Word for Letters, Invoices or Contracts.
Deposits AKA Suspense, Credit
What is a Federal Lease?
Maine Letters Right to Cure and 5 Day Demand
Database file names and names used during repair and version conversion / upgrades.
Problem: Receipt printer not printing all of a long receipt
Problem: Income and BOR graph is not displaying correctly.
Problem: When running an overdue report by latest not all customer will show up, or when ru
Problem: Home Office record counts not matching with store.
Not able to add Categories after deleting all data.
Error 1006 when printing Invoices using Word - tried to paste multple locations.
Error 13 Type Mismatch when loading a contract.
Error 13 when pulling a customer up on the payment screen.
Error 3022 duplicate value in indexed field when loading a sale.
Error 3163 Field is too small for data
Error 5 Invalid Procedure call when transferring inventory in.
Error 52 bad file name when closing out a contract.
Error 75 Path / File Access error when running On Screen Account Manager.
Error 75 Path / File Access error when running Overdue Customer List with the "Runsheet Typ
Error 75 Path/File Access error during transfers
Error 91 when running Income and Deposit Report. After pushing F5.
Error 3265 Item not found in this collection. When trying to send files to Home Office.
Error -2147417851 when attempting to print or edit a Word type letter, contract etc.
Error: Field can't be zero length string, when saving store information.
Error "Autoexec.nt The system file is not suitable for running MS-DOS and Microsoft Windows
Contracts loaded have different cash price or contract amount than when printed.
No Current record when loading a new model and category
Run time error 24 when printing Word type letters - invoices etc.
Error 3019 Operation invalid without a current index, from Deposit Reporting.
Run Time Error 6 Overflow when receiving Non-Serialized inventory
Run time Error 6 when pulling up a customer in payments or when running a customer listing
Run Time Error 9 "Subscript out of range" when running a depreciation report.
Runtime error 6 "overflow" when doing a inventory switchout on contract.
Macro can not be found or is disabled message when trying to insert a field in a contract o
DAO Error 3343 Unrecognized database format <filename>.
DAO Error 3049 Can't open database <name>.
DAO Error 3421 Data type conversion error. While closing out a contract.
Problem: Long pauses when escaping from various screens when using RTO Pro over a network.
Installing Star TSP100 Receipt printer
Instructions for Installing Printer Driver for Epson Receipt Printers
