Setting up a remote connection for use with RTO Pro

Our support services do not include helping you setup remote connections. Setting up remote connections involve configuring routers and setting up security to prevent unauthorized access. Below are some resources you can use to help you setup a remote connection into a RTO Pro network.

 

Remote desktop

Remote Desktop is included with all Windows computers, although if you remote into a non Server version of Windows with remote desktop the local user cannot use the computer while you are remoted in, with Windows Server you can remote in without interrupting the local user. 

The link below explains how to configure remote desktop. 

http://ist.uwaterloo.ca/cs/remotedesktop.html#vistamachines

 The link below explains how to configure your router for use with remote desktop.

http://helpdeskgeek.com/networking/configure-router-for-remote-desktop/

 

Remote Access Software

Remote access software such as www.gotomypc.com, www.teamviewer.com or www.showmypc.com can be used to access a computer remotely also, although these methods are not free (they may have free trials or free demo's, see their website for more info). Like remoting into a non server version of Windows with Remote Desktop when you use any of these software products to remote in the local user will be interrupted while you are accessing the computer.

 

Need support setting up a remote connection?

We recommend RTO Tech. They offer remote support services, contact them as listed below:

RTO TECH
Rental Store Remote Support & Maintenance
Visit us online: http://www.RTOTech.com
E-mail: Tech@RTOTech.com
Call: 901-347-0487

 

 

RTO Pro Mobile on Non-Windows devices

Below are links to Remote Desktop Apps for using RTO Pro on non-Windows based mobile devices. Note we do not recommend using a specific app, these are apps that we have found doing searches. RDP Apps can also be found by searching "RDP Client" or "Remote Desktop" in your devices App Store.

Apple Ipad / Iphone: JUMP Desktop

Android Devices: Click here to bring up search results for Android RDP Apps 

WebOS: Remote Desktop Client