RTO Pro Help File

Contacting Technical Support

Contacting Technical Support

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Contacting Technical Support

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Support Toll Free (800) 351-6299

Local: 352-383-9375

You may also obtain support by e-mail to support@rtopro.com


Also our support web is located at http://www.rtopro.com/supportindex.htm


Support hours are:

Monday - Friday 9:00AM to 5:30PM EST

After hours and on Saturdays we can be reached at:

Emergency #: 352-455-5505

Note: At the emergency # you will have to leave a message and we will return your call.


We are closed on the following holidays: New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas day.


To report bugs or request new features or enhancements you can also use the Support section of our web site at www.rtopro.com.


To pay for a support incident if you are NOT on the RTO Pro support plan click here. After payment is received a support representative will call you at the number you provide.

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