RTO Pro Help File

Problem: Receipt printer not printing all of a long receipt

Problem: Receipt printer not printing all of a long receipt

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Problem: Receipt printer not printing all of a long receipt

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Note: A common problem after setting up the Epson printer is long receipts getting cut off. This is caused by the flow control on the port being set to Xon/Xoff instead of Hardware.

 

To correct this do the following:

 

Click on Start > Settings > Printers

Click on the Epson Printer then click File > Properties

 

Click on the Details Tab then click on Port Settings

Change the Flow Control to "Hardware"

Click OK and OK

 

This will correct the problem.

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