RTO Pro Help File
- 1 -
10 Digit Dialing
- 5 -
5 Day Demand
- A -
Accounting Software Integration
ACH Authorization Types
ACH Cancel Transaction
ACH Payments
ACM (Automated Collections Module)
ActiveX Component Can't create object
Addendums
Adding a workstation to a RTO Pro Network Site License
Additional Information for Network Site License
Additional Information for Network Site License / Setting Up RTO Pro on a Network
Advanced Search
Agent Maintenance
Agent or F/P Agent
agreement
amazon
APR Calculation Cash Advance
APU
AutoCharge
Automated Collection Module
Autopay Features
- B -
B.O.R.
Backing up Data
Backing up data files
Backup
Beginning to load you customer and inventory data.
Benefit Marketing Solutions Club Program
Bonus Bucks
BOR
BOR Graph
BOR Report
brand
- C -
Calendar help
Cancelling an ACH transaction
Cash Advance Analysis Report
Cash Advance Checks
Cash Advances
Cash Checks
Category
Category Maintenance
Central File
Cherry Keyboard Programming
Client Computer
CLUB
Club Addendum
Club Only Agreement
Comments
Companywide Inventory
Contacting Technical Support
contract
Contract Addendums
Contract Close
Contract Info page
Contract Maintenance
Contract Markup Report
Contract Transaction Report
Contracts
How To Reprint Contracts
Printing Contracts
Contracts Printed but not Loaded Report
convenience
cost
Create Central File Mail List
credit card
Credit Card Magnetic Stripe Readers
Credit Card Processing
Custom Reports
Customer Deposits AKA Suspense Credit
Customer Inquiry
Customer Listing
Customer Listing / Labels
- D -
Daily Management Report
Data Backing Up
Data Backups.
Deleting demo data when ready to start loading real information
Delinquency Analysis Report
Delivery Receipt Sample
Deposits (Bank)
Depreciation
Depreciation / Agent Setup
Depreciation report
Depreciation Report Definitions
Depreciation Type Income Forecasting
description
Destination based tax
Difference's between Standalone
Document Imaging
Download Update
DWF
- E -
Edit Letters
Email
E-Mail
End of Day program
END-USER LICENSE AGREEMENT FOR FUTUREWARE SOFTWARE
EPO Options
Epson Receipt Printer Installation
Error 1006
Error 13 when pulling a customer up on the payment screen.
Error -2147417851 when attempting to print or edit a Word type letter contract etc.
Error 3265 Item not found in this collection. When trying to send files to Home Office.
Error 429
Error 52 bad file name
Error 75 Path / File Access error when running On Screen Account Manager.
Error 75 Path / File Access error when running Overdue Customer List with the "Runsheet Type Report" checked.
Error 75 Path/File Access error during transfers
Export IIF
Export QIF
Exporting customer address's
Exporting Customer Records
- F -
F5 Printing Utility
F8 from Payments
FAQ-Frequently Asked Questions
Features
Federal Lease Agreement
fees
File system permissions
File Viewer
Firewall configuration
Firewall setup
Five Day Demand
Flips
Floor Plan Agent
Form Letters
FP Agent
- G -
Generate Club Reports
Getting Started
Gmail
Google
Gross Margin Report
GRP
- H -
Hardware Requirements
Help Desk
Help File Only Info
history
How to Assign or change a contract from one customer to another.
How To Change Inventory status to Junked or Lost
How to Change the tax rate on all open contracts.
How to Delete Data after running fake info for testing prior to actual data being installed.
How to Download an Update for RTO Pro.
How To Export Customer Address Information
How to Loaners
Move Due Date on a Loaner: close out a Loaner
How to Loaners Move due date on a loaner Close out a Loaner
How to Make your state fill in automatically for all new customers.
How to Print an NSF Letter
How to Reset the master password to Security if it is forgotten.
How to Send form letters to customers.
How To Setup your contract layout for printing contracts.
How to change the screen area in Windows
How to determine if port 3050 is blocked
How to display or print a file such as a depreciation or flip report.
How to order RTO Pro
- I -
IIF
IIF Export
IIF Files
Income Forecasting Depreciation
Income Graph
Inserting Fields in Word Document message
Installing Printer Driver
Installment Accounting, AR, Accounts receivable
Installment Loan Sales
Instructions
Setting
Invalid Procedure call
Inventory
Inventory Inquiry
Inventory Labels
Inventory Receiving
Inventory Reports
Inventory Status change
Inventory switchout
Junked Inventory
Lost Inventory
Maintenance
Verify Service Status
Inventory Control Module
Inventory Purchase Orders
Inventory Reports - Custom
Invoice Sample printout
- K -
Keys used commonly throughout RTO Pro
- L -
Launch Bar
LDW
Lease - Federal Lease Agreement
Lease Contracts
Letters
Using MS Word
Letters for Maine
Loaners
Long receipts not printing
- M -
Macro can not be found or is disabled message when trying to insert a field in a contract or invoice in Microsoft Word.
Macro Disabled
Mail List
Maine Letters
Master Inventory
Master Model
Master Password
Menu Launch Bar
Menu Shortcut Toolbar
Menu's
Metrologic Scanner Install
mobile osam android
model
More Comments
Move Due Dates
Multi connect
Multiple Stores - Special considerations for.
- N -
NCA
Network
Network Connection Troubleshooting
Network Pauses
Network Version
Setting up RTO Pro Network Version
Network Versions
new api
New Rental
new york
Non-Serialized Cost of Sale Report
Not able to add Categories after deleting all data.
Not able to locate server
NSF
NSF Letter
- O -
On Screen Account Manager Error
On Screen Account Manager Phone Dialer
online services
Optimus Install
Ordering Information
Orders
OSAM Phone Dialer
Overdue Customer List
Overdue report
Overflow
- P -
Partial Payment Options
Paste multple locations
Path/File Access Error
Pause when ESC from Customer List
Pauses when ESC from Inventory List
Payment Message
Payments
Payoff options
PCI Compliance Notice
Permissions
Petty Cash Payouts
Phone Dialer
PO Inventory
Price Quote
Pricing Setup
Print an NSF Letter
Print Contracts
Printed Contracts not Loaded report
Printer Errors
Printer Setup
Printing
Invoices using Word
Word type letters
Printing Cash Advance Checks
Problem Home Office record counts not matching with store.
Problem Income and BOR graph is not displaying correctly.
Problem Long pauses when escaping from various screens when using RTO Pro over a network.
Problem Receipt printer not printing all of a long receipt
Problem When running an overdue report by latest not all customer will show up or when running by an advance date not all showing up.
Profit on Contracts
Profituity
Projected Income Report
Purchase Order Inventory
- Q -
QIF
QIF Export
QIF Files
QuickBooks Integration
Quicken Integration
quickpay
- R -
Receipt Printer Installing TSP100
Receipt Printer Star TSP100
Receipt Printer Star TSP700
Receipts not printing the whole receipt on long receipts
Recurring Billing
Recurring Payments with ACH
Refunds
Registration
Remote Connect
Remote Payments
Rental Payment Report
Report Viewer
Re-Print Contracts
Retail Sales
Retail Sales Report
Returned Checks
Revenue Comparison report
Revenue Summary
Revision History for RTO Pro
Revolving Charge Sales
Right to Cure
RTO Pro Document Imaging
RTO Pro Manual Introduction
RTO Pro Sendmail
Run Time Error
Run time error 24
Run-time error '429' ActiveX component can't create object
- S -
Sales Tax Report
sample
Sample Price Quote
Sample Printout: Cash Advance Agreement
Sample Printout: Delivery Receipt
Sample Printout: Installment Sale Contract
Sample Printout: Invoice
Sample Printout: Rent to Own Agreement
Scanning
Scanpal 2 install
Screen Account Manager
Screens
Security
Security Feature Access
Security Features
serial
Service Functions
Service Status - Verify
ses
Setting up a client computer
Setting up a workstation
Setting up Network Site License Version of RTO Pro
Setting up the Phone Dialer in the On Screen Account Manager
Setup Contracts
Setup Details
Setup Inventory Depreciation
Setup Late Fees
signing center
sms
sms texting
Special considerations for multiple stores
SQL Strings - using to create custom reports
Star Printer Installing TSP100
Star Receipt Printer TSP100
Star Receipt Printer TSP700
State - filling in automatically
Stock #
Store Setup Information
Subscript
Support
Switchout Inventory
System Requirements
- T -
Taking payments for other stores
Tax Zones
taxjar sales tax
Technical Support
Terms Used
The RTO Pro Demo
Toolbar
Transaction Report (Contract Transaction Report)
Transfer Report
Transferring Inventory
TSP100 Installing
TSP100 Star Receipt Printer
TSP700 Star Receipt Printer
TWAIN
- U -
Update
Update History
Upgrade
Urgent Comments
- V -
VPN Setup
- W -
web applications
webpay
Welcome
Win 2000 Pauses
Windows NT Pauses
Windows XP Pauses
Workstation
Workstation Computer
- X -
X-Charge
- Z -
Zone Delinquency Report